11573 Jollyville Rd.
Austin, TX 78759
PO Box 202344
Austin, TX 78720
- Real Estate Services to
Buyers and Sellers
- Out of State Property
Management Company Referrals
- Maintenance and Make
Ready Services for our Owners and Referring Agents
Mike Ebert, REALTOR®, RMP®
512.794.8171 X 211
Rebecca Panacci, REALTOR®
512.794.8171 X 216
Yvonne Dougherty, CTA
Leasing and Management
512.794.8171 X 220
Check Your Insurance: Events can happen - flood, extreme heat,
earthquakes, fire, and more! It is important to check your insurance to
obtain the best coverage possible and ensure that it is current.Review
now with your insurance agent before a disaster/emergency occurs.
If an Emergency Occurs: Please be patient and avoid tying up
critical phone lines and our time. Our first priority during any
emergency is to handle the situation, taking any necessary measures for
the safety of your property and your tenants. Then, we will contact you
as soon as we are able.
Is Texas Supplying Most Of The
New National Jobs?
- Texas gained 320,400 jobs this last year. It
would be interesting to see what percentage of jobs added is for the
U.S. economy. This is a growth rate of 2.8% compared with 2.3% for
- Texas seasonally adjusted unemployment rate fell
to 4.2% in March. The nation's rate went to 5.5% but this doesn't
take into account all the millions of people who have dropped out of
the workforce. The actual national number is over 10% unemployment.
The Austin-Round Rock area was second in the state so far as a lower
unemployment rate. This is great news for our clients as it means
properties lease up faster and rents are higher.
- Austin ranks at the top of 12 tech cities beating
out San Francisco, New York and 9 other foreign cities according to
Savills World Research.
- ALPS is gearing up to have Tax Remedy protest our
client's property taxes. They were able to save many of our clients
money last year.
- Mike Ebert shared his property management
expertise with a mortgage banker on an hour long radio program.
more news & updates on the ALPS blog >>
What Do Your Tenants REALLY Want?
Everyone has heard
horror stories about bad tenants. They make movies about them because
melodramas sell at the box office. While there are bad tenants who cheat
owners out of rent and can be destructive, the majority of renters are simply good people.
What investors really want is good tenancy, as well as the best return on
their investment. These are the very reasons why property owners should care about
what good tenants want.
Most people are thrilled when they can get a great deal or an underpriced
commodity, but the bottom line is that everyone wants a fair price for
their expenditure. Therefore, it makes sense that tenants want fair
market rent, not only when they rent but throughout their tenancy. Most tenants,
when satisfied with their residency, will adjust to a reasonable rent
increase. It's when property owners raise the rent drastically or
unfairly (i.e. retaliation), that it becomes a problem.
A safe environment
The best way property owners and managers can contribute to the safety of
any community is by obtaining good tenants and by working with neighbors
and law enforcement when necessary. However, in any neighborhood,
investors need to provide a safe residence for their renters. There are
many ways to do this, such as adequate locks, working doors and windows,
safe electrical, good plumbing, well-maintained flooring, etc. Fire
safety in and around the property is extremely important. Tenants want to
know that they can enjoy a safe and reasonable living environment.
Like fair pricing, people want fair treatment. Below are common areas
where many investors fail.
- Tenants want what property owners and/or managers
promise them. They have the same expectations if they report
maintenance calls. When there is failure to follow-through on
promises and nothing happens, it creates bad landlord/tenant
- Tenants do not want rude surprises. Generally,
this means they do not want property owners or managers to show up
unannounced at the property. They want everyone to abide by the
federal and/or state housing laws on the right-to-enter. While the
tenant does not own the property, this is their home and they want
owners and managers to respect this.
- Tenants want a fair return of their security
deposit. There are times when tenants should lose all or part of
their security deposit. However, property owners need to have
reasonable expectations regarding deductions because there is going
to be normal wear and tear in any property.
- Tenants want a reasonable guarantee they will not
lose their home during the agreed upon period of occupancy. There
are circumstances that do arise where property owners have to sell a
property or lose it due to financial circumstances. If this happens,
property owners need to do their best to extend fair treatment to
their tenants during this process.
You know how this
song goes, "R - E
- S - P - E - C - T, find out what it means to me." Good
tenants want respect and appreciation from property owners and their
managers, just as they expect on-time rental payments and proper care of
the residence from their tenants. When property owners provide fair
pricing, a safe environment, and fair treatment to their tenants, they
give them what they really want. In turn, investors are setting up the
best possible scenario for a successful tenancy.