Austin Landmark Property Services

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June 2015

Address
11573 Jollyville Rd.
Austin, TX 78759

Mailing Address
PO Box 202344
Austin, TX 78720

Contact Us
Phone: 512.794.8171
Email: info@alpsmgmt.com
Website: www.alpsmgmt.com

View Owner Statements

 

Our Services

  • Real Estate Services to Buyers and Sellers
  • Out of State Property Management Company Referrals
  • Maintenance and Make Ready Services for our Owners and Referring Agents

 

Managing For
YOUR Success

Rick Ebert REALTOR® MPM®
CEO
512.794.8171 X 217
alpsmgmt@alpsmgmt.com

Karen Ebert REALTOR® MPM®
COO
512.794.8171 X 215
karen@alpsmgmt.com

Mike Ebert, REALTOR®, RMP®
Director of Property Management
512.794.8171 X 211
mebert@alpsmgmt.com

Marc Witmer REALTOR®
RMP® MPM®

Property Manager
512.794.8171 X 222
marc@alpsmgmt.com

Pam Fite
Assistant Director of Operations
512.794.8171 X 214
pam@alpsmgmt.com

Mike Gonzales, REALTOR®, TRLS®
Property Manager
512.794.8171 X 218
mike@alpsmgmt.com

Shelly Longoria, REALTOR®, TRLS®
Property Manager
512.794.8171 X 210
shelly@alpsmgmt.com

Rebecca Panacci, REALTOR®
Property Manager
Accounts Coordinator

512.794.8171 X 216
rebecca@alpsmgmt.com

Yvonne Dougherty, CTA
Leasing and Management Coordinator
512.794.8171 X 220
yvonne@alpsmgmt.com

Jeff Ebert
Maintenance Coordinator
512.794.8171 X 224
jeff@alpsmgmt.com

 

Best Practices

Check Your Insurance: Events can happen - flood, extreme heat, earthquakes, fire, and more! It is important to check your insurance to obtain the best coverage possible and ensure that it is current.Review now with your insurance agent before a disaster/emergency occurs.

If an Emergency Occurs: Please be patient and avoid tying up critical phone lines and our time. Our first priority during any emergency is to handle the situation, taking any necessary measures for the safety of your property and your tenants. Then, we will contact you as soon as we are able.

Is Texas Supplying Most Of The

New National Jobs?

 

 

  • Texas gained 320,400 jobs this last year. It would be interesting to see what percentage of jobs added is for the U.S. economy. This is a growth rate of 2.8% compared with 2.3% for the U.S.
  • Texas seasonally adjusted unemployment rate fell to 4.2% in March. The nation's rate went to 5.5% but this doesn't take into account all the millions of people who have dropped out of the workforce. The actual national number is over 10% unemployment. The Austin-Round Rock area was second in the state so far as a lower unemployment rate. This is great news for our clients as it means properties lease up faster and rents are higher.
  • Austin ranks at the top of 12 tech cities beating out San Francisco, New York and 9 other foreign cities according to Savills World Research.
  • ALPS is gearing up to have Tax Remedy protest our client's property taxes. They were able to save many of our clients money last year.
  • Mike Ebert shared his property management expertise with a mortgage banker on an hour long radio program.

Find more news & updates on the ALPS blog >>

 

What Do Your Tenants REALLY Want?

 

 

Everyone has heard horror stories about bad tenants. They make movies about them because melodramas sell at the box office. While there are bad tenants who cheat owners out of rent and can be destructive, the majority of renters are simply good people. What investors really want is good tenancy, as well as the best return on their investment. These are the very reasons why property owners should care about what good tenants want.

 

Fair Pricing
Most people are thrilled when they can get a great deal or an underpriced commodity, but the bottom line is that everyone wants a fair price for their expenditure. Therefore, it makes sense that tenants want fair market rent, not only when they rent but throughout their tenancy. Most tenants, when satisfied with their residency, will adjust to a reasonable rent increase. It's when property owners raise the rent drastically or unfairly (i.e. retaliation), that it becomes a problem.

 

A safe environment
The best way property owners and managers can contribute to the safety of any community is by obtaining good tenants and by working with neighbors and law enforcement when necessary. However, in any neighborhood, investors need to provide a safe residence for their renters. There are many ways to do this, such as adequate locks, working doors and windows, safe electrical, good plumbing, well-maintained flooring, etc. Fire safety in and around the property is extremely important. Tenants want to know that they can enjoy a safe and reasonable living environment.

 

Fair Treatment
Like fair pricing, people want fair treatment. Below are common areas where many investors fail.

  • Tenants want what property owners and/or managers promise them. They have the same expectations if they report maintenance calls. When there is failure to follow-through on promises and nothing happens, it creates bad landlord/tenant relations.
  • Tenants do not want rude surprises. Generally, this means they do not want property owners or managers to show up unannounced at the property. They want everyone to abide by the federal and/or state housing laws on the right-to-enter. While the tenant does not own the property, this is their home and they want owners and managers to respect this.
  • Tenants want a fair return of their security deposit. There are times when tenants should lose all or part of their security deposit. However, property owners need to have reasonable expectations regarding deductions because there is going to be normal wear and tear in any property.
  • Tenants want a reasonable guarantee they will not lose their home during the agreed upon period of occupancy. There are circumstances that do arise where property owners have to sell a property or lose it due to financial circumstances. If this happens, property owners need to do their best to extend fair treatment to their tenants during this process.

You know how this song goes, "R - E - S - P - E - C - T, find out what it means to me." Good tenants want respect and appreciation from property owners and their managers, just as they expect on-time rental payments and proper care of the residence from their tenants. When property owners provide fair pricing, a safe environment, and fair treatment to their tenants, they give them what they really want. In turn, investors are setting up the best possible scenario for a successful tenancy.

 

 

ALPS Associations

The material provided in this newsletter is for informational and educational purposes only.
It is NOT legal advice. Although we believe this material is accurate,
we cannot guarantee that it is 100% without errors.

 

Services Provided By:

Property Management Newsletters 288 N. Hartford St. Chandler, Arizona 85225 United States

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